Delete your TrainNap account and data
App: TrainNap · Developer: Lebre Software
You can have your account and everything stored with it deleted, permanently and at no cost. You do not need the app installed to make the request.
Request deletion
Email us from the address you signed up with, asking for your account to be deleted.
Email a deletion requestOr write directly to lebresoftware@gmail.com.
Sending from the account’s own address is what lets us confirm the request is yours. If you cannot, write from any address and say which account you mean; we will verify before deleting anything.
What gets deleted
Everything we hold, which is not much:
- Your account — the email address and the encrypted password, or the identifier returned by Google if you signed in that way.
- Your saved commutes — station names, their geometry, and the days and hours you travel.
Your location was never stored. It is compared with your destination on
your own phone and discarded immediately, so no position, route, or travel history exists
anywhere for us to remove.
Nothing is retained after deletion, and no backup copy is kept.
How long it takes
Requests are actioned within 30 days, usually within a few days. You will get an email confirming when it is done.
Deleting only some of it
- Remove one commute — open TrainNap, expand the commute, tap Remove commute. It is deleted from the phone and from your account.
- Stop syncing but keep the app — Settings → Sign out. Your commutes stay on the phone and the alarm keeps working.
- Remove everything from the phone only — uninstall TrainNap. That clears all local data, and leaves your account untouched.